Sofitel Chicago Magnificent Mile

There are "happy to help" hotel employees greeting you at the front door. At registration we were asked if we wanted an upgraded room. We were staying for 5 days, so we took the offer. It was a...

I booked the room for the weekend on a surprise trip for me and my girlfriend. The hotel and its staff were very courteous and helpful. The rooms were spacious and clean. The only concern was the...

We were disappointed to find stained sheets on our bed when we checked in. This seems pretty basic - put clean, white, unstained sheets on your beds. Your guests expect nothing less. To make...

Hotel located just 2 blocks off MIchigan Ave for great shopping and walking distance to many good restaurants. Staff well trained and friendly. My room was clean, modern with nice amenities such as...

Day 1 - during check in was offered to do a pay upgrade of $600 dollars a night for the presidential suite. This seemed like an odd upgrades to offer, because it was more than the cost per night of...